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We try our best to wash, steam and sanitize all the items in the store and provide as much information as we can on item specifics. If you have any questions or concerns on item specifics, feel FREE to contact us anytime. We will try our best to respond ASAP.
Shipping Handling Time:
At the moment, with Covid and the volume of sales, We ship three days a week. Normally on Mondays, Wednesdays and Fridays. (Information will be updated if there is change in current handling time)
Shipping Costs:
We like to use calculated shipping based of package weight, shipping zones to provide most accurate shipping costs.
Combined Shipping Discount:
If you are purchasing multiple items from us, we can do combine shipping upon requests. After you have paid for your order, you can send us a message to request combined shipping discount. We will refund the difference between the total calculated shipping charged and the actual shipping we paid back to you upon request after we ship out your order. (For example, if you placed an order with three items and the accumulative shipping charge is $15. After you requested a combined shipping discount, if we brought the shipping postage for $8, you will get $7 refunded back to you)
NOTE!!! You WILL NOT be eligible for combined shipping discount, if one or more items in your order are sold with a lower price offered from you. Because when we were accepting your lower offers, we were taking the shipping charges into our decision making.
Shipping Services:
The cheapest shipping service domestically in the United State is probably USPS First Class. We also provide a few shipping options to best cater to your needs. Contact us, if you may have other requests that is different from we are current offering. Accommodating to your shipping request may result in higher shipping cost for you.
We have a 30-day-return period for domestic sales. However for the small size of our operation, we are not able to offer free return at the moment. Within 30-days of item delivery, if you would like a return, you will need pay for the return shipping label, then after I received your return with items in the same condition as we sent out, we will send you full refund of your purchase price.
We currently do not accept return for international sales.
We accept the following payment methods:
Feel free to contact us if you have any questions.