Please note that all purchases must be returned within 14 days of purchase. NO return or exchange will be accepted after 14 days from the date of purchase.
Include your name, address, item, daytime telephone, how you paid, and if you are requesting a refund or exchange.
After getting the returned item, we will refund the customer at the item's price (excluding the shipping costs to and fro).
Shipping We only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like to ship to. Shipping method :China Post/ Hong Kong / Singapore Airmail / ePacket(USA) Shipping Time Shipping time is 7-20 business days to most countries Please view the below table for exact shipping time of your location. 7-15 working days to: Most of Asia countries 10-16 working days to: USA , Canada , Australia , UK , Most of Europe countries 13-20 working days to: Germany 18-25 working days to: France , Italy , Spain , South Africa 20-45 working days to: Russia, Brazil, Most of South America countries PS:The shipping company need some time (Singapore airmail: 1-3 days, HK airmail 1 week) to update the status of this package on their website after we provide the tracking number. NOTE:If the parcel doesn't arrive in 2 months after the order is shipped, we could arrange reshipment for normal airmail orders with insurance to most countries. For South American countries, we could start the investigation if the package doesn't arrive in 2 months and arrange the reshipment 3 months after the order shipping date if there is no information on the tracking site. Contact us We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately.